Major Nigerian Government ‘Ease of Doing Business’ Agencies Fail Key Complaints Test

The 19 government agencies needed to help improve Nigeria’s conditions for doing business fell short of the agreed complaint resolution timeline in 2020 and 2021, according to a government report. Ministries, departments and agencies are listed on a government platform called Reportgov, which receives complaints and comments from the public and passes them on to the relevant authorities for action. This effort is coordinated by the President’s Enabling Business Environment Council (PEBEC) and the key expectation is that MDAs respond to complaints within 72 hours, as approved by the Federal Executive Council. A report, assessing the MDA’s response time and its compliance with President Muhammadu Buhari’s executive order (EO1) on promoting transparency and efficiency in the business environment, said the agencies were not doing enough to meet the schedule. In a press release announcing the report, Jumoke Oduwole, special adviser to President Buhari on ease of doing business, said the MDAs were not doing enough to meet the 72-hour complaint resolution deadline. “The MDA’s compliance with the 72-hour deadline required by the Federal Executive Council for the resolution of complaints on the ReportGov.NG platform leaves much room for improvement,” he said. “The report shows that all agencies failed to meet the resolution timeline and the result establishes the need to step up EO1 compliance across all MDAs to make Nigeria a progressively easier place to do business. As PEBEC moves forward to consolidate the business climate reforms of the past six years, a renewed emphasis will be placed on improving the level of technological maturity of MDAs to improve service delivery to all Nigerians,” the report says. she said that ReportGov The platform will be strengthened by PEBEC’s list of all priority MDAs and broader platform communication to drive feedback from the private sector. ALSO READ: 138 MDAs circumvent the FG directive on asset verification units – ICPC “Despite the challenges, the business environment in Nigeria saw some progress, notably with the enactment of the Companies and Allied Affairs Act (CAMA) 2020 on 7th August 2020, which has been declared the most important business legislation of Nigeria in three decades. ”, the report said. The 19 MDAs are listed below: 1. Government Procurement Office (BPP)2 Department of Citizens and Business – Federal Ministry of Home Affairs (CBD-FMI)3 Department of Commercial Law (Registration of Trademarks)4 Corporate Affairs Commission (CAC)5 Federal Airports Authority of Nigeria (FAAN)6 Federal Internal Revenue Service (FIRS)7 Federal Road Safety Corps (FRSC)8 National Agency for Food and Drug Administration (NAFDAC)9 National Office for the Acquisition and Promotion of Technology (NOTAP)10 Authority for Nigerian Civil Aviation (NCAA)11 Nigerian Electricity Regulatory Commission (NERC)12 Nigerian Export Promotion Council (NEPC)13 Nigerian Immigration Services (NIS)14 Nigerian Maritime Administration and Security Agency (NIMASA)15 Nigerian Agricultural Quarantine Services (NAQS)16 Nigerian Customs Services (NCS)17 Nigerian Police Force (NPF)18 Nigerian Shippers Council (NSC)19 Nigerian Standards Organization (SON) Read More Related News Here Let here it in the comment below if you do have an opinion on this; Major Nigerian Government ‘Ease of Doing Business’ Agencies Fail Key Complaints Test